1. Stores
  2. Halara
  3. Shoppers' questions
  4. What is Halara's returns policy?

Shoppers' questions: Halara

What is Halara's returns policy?

Our answer

Halara accepts returns within 30 days of you receiving your order, and you then have a further 30 days to send the items back. Start the return in My Orders on the website or app. Items must be unworn, unwashed and undamaged with all tags attached, and underwear, shapewear, socks, jewellery and items marked non-returnable can't go back. You pay return postage unless the item is faulty or wrong, though first UK orders may get free return postage. There are no direct exchanges. Refunds go to the original payment method once the return passes inspection.

Checked 27 October 2026

Answers from readers

No answers yet

Answers from readers are their own experience, checked by us before they show. House rules