Shoppers' questions: Zooplus
Is Zooplus legit?
Our answer
Zooplus is run by zooplus SE, registered in Munich, Germany, under company registration number HRB 273759; zooplus.co.uk is its trading name and has a UK VAT number. UK orders go by Evri or DHL, and the UK site doesn't deliver to Northern Ireland or the Channel Islands. It takes Mastercard, Visa, Diners Club and American Express, PayPal, Klarna, Apple Pay, Google Pay and bank transfer in advance. Shoppers have 14 days from delivery to return items for a full refund, by a collection it arranges or by post to its returns centre in Coventry, and it covers standard return costs.
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