Direct-Running UK discount codes and vouchers

What does Direct Running sell?

Direct Running sells running and trail gear online: road and trail shoes for men and women, running clothing, hiking kit, watches and other gear, and sports nutrition. Brands on its site include adidas, Nike, Saucony, Mizuno, New Balance, Puma, Garmin, Merrell and Patagonia. Its help centre says every product is genuine and supplied only by the official manufacturers and distributors. Some of those brands also sell direct, such as adidas, and more running and outdoor shops are in sports and outdoors.

Who runs Direct Running, and where does it ship from?

Direct Running started at the end of 2019 and belongs to Spacefoot, a French sports e-commerce group that also runs shops for cycling, padel, golf, trekking and other sports. Spacefoot SAS is registered in Levallois-Perret, France, and its warehouses and customer service are in Montlouis-sur-Loire. UK orders go by FedEx with tracking, and the delivery time for each item shows on its product page once a size is picked, with the charge at checkout. Its terms say UK prices include VAT but aren't consistent about import duties, so customer service can confirm the position before an order is placed.

How do returns and refunds work?

Returns are started online, from the order in the account or on the returns page, for items that are unworn and unused, in their original packaging with the labels on. The time allowed for a change of mind is set out on its returns page. The shopper pays the return postage unless the item is faulty or not what was ordered, in which case customer service sends a prepaid label once it has checked the claim. Refunds go back to the original payment method by default, or as store credit if preferred. There are no direct swaps for a different size or colour, so the usual route is to return the item and order again. Personalised items can't be returned, and damage in transit has to be reported within a few working days of delivery, with photos.

How do you use a Direct Running code?

A code goes in the promo code field in the basket, followed by Apply. Its terms say a code is single use, can't be passed on and can't be combined with another code, and some codes cover only certain brands or need a minimum spend, so the terms beside each code here are worth reading. Payment is by Visa, Mastercard, American Express, Apple Pay or PayPal, including PayPal's option to pay in four instalments for those who are eligible. Any live code from Direct Running's affiliate programme is listed on this page.